FAQs

At present, we proudly ship our handmade stamps exclusively within the United Kingdom. All orders are carefully packaged and dispatched directly from our Devon workshop.

Check your dispatch email for tracking details or see our Delivery information page.

As a small family business, every cold-cast bronze stamp is crafted and finished by hand. Standard shop orders are typically dispatched within [X] working days. If you have requested a bespoke design, please allow up to [Y] working days for us to perfect your custom cast before it is dispatched.

Yes. As soon as your order is placed, you will receive an automated order confirmation via email. Once your stamp has been securely packaged and leaves our workshop, we will send you a dispatch notification so you know your parcel is on its way.

Because personalised items are made specifically for you, we cannot accept returns unless they arrive damaged. Please contact us immediately if there is an issue.

Cold-casting is a traditional method where we blend real bronze metal powder with a high-quality resin. This allows us to achieve the beautiful weight, tactile durability, and authentic metallic finish of solid bronze, whilst capturing incredibly crisp, fine details in your stamp’s design.

Absolutely. Our stamps are perfect for creating traditional wax seals on envelopes, packaging, and crafts. For the cleanest impression, we recommend resting the stamp on an ice pack between presses to keep the bronze cool, ensuring the hot wax releases effortlessly.

Yes! Every stamp features a tactile wooden handle, designed to be comfortable to hold and to provide even pressure when stamping your designs.

Yes, bespoke designs are one of our specialities! Whether it is a wedding monogram, a small business logo, or a personal family crest, we can cast a custom stamp just for you.

To ensure the sharpest cast, we ideally need a high-resolution, black-and-white vector file (such as a PDF, EPS, or AI) or a high-quality JPEG or PNG. If you are unsure whether your artwork is suitable, please get in touch and we will happily review it for you.

If you’ve just ordered, email us immediately. Once we have begun the stamping process, we unfortunately cannot make changes.

After each project, gently wipe the bronze surface with a damp, lint-free cloth or a soft-bristled toothbrush to remove any residual ink. Do not use alcohol-based cleaners or abrasive scrubbers, as these can dull the hand-finished bronze lustre over time.

While the bronze surface is highly durable, pigment-based or archival inks are recommended for the best results. If using permanent inks, ensure the stamp is cleaned immediately after use.

If using the stamp for clay or wax impressions, ensure the bronze face is lightly coated with a release agent (like a touch of cornflour or water) to prevent sticking.

Store your stamp in a cool, dry place. Avoid leaving it in direct sunlight for extended periods to preserve the natural wood mount.

Please note that all provided dimensions are approximate. Because our stamp blocks are handcrafted rather than mass-produced, you may notice minor variations in the final size of your block.