Last updated: [28 September 2026]
At Stamped in Tradition, we know you are eager to receive your handcrafted items. We take great care in preparing, packaging and dispatching every order to help ensure it arrives safely and in excellent condition.
We currently ship our products exclusively within the United Kingdom, with orders carefully packaged and dispatched directly from our Devon workshop.
1. UK Shipping Rates
To keep our delivery charges fair, postage is calculated automatically at checkout based on the total weight of the items in your basket.
For orders below 10kg, our standard delivery charges are:
| Order Weight | Delivery Cost |
|---|---|
| Up to 50g | £3.50 |
| 51g to 500g | £4.50 |
| 501kg to 2kg (2000g) | £5.95 |
| 2.001kg (2001g) – 5kg | £9.99 |
| 5.001kg (5001g) – 10kg | £12.99 |
For orders over 10kg, FREE delivery applies.
The applicable delivery charge will be clearly displayed at checkout before you complete your purchase.
2. Dispatch & Delivery Times
- Standard Shop Orders:
Many of our products are handcrafted, cast, finished or prepared by hand. Because of this, dispatch times may vary depending on the products ordered and our current workload.The estimated dispatch time will be shown on the relevant product page or communicated to you where appropriate. - Bespoke Designs:
Custom stamps, logos, monograms and other personalised products may require additional production time. Where artwork, wording or other details require customer approval, production times may begin from the point at which the final design or proof has been approved. We will provide an estimated production or dispatch timeframe where appropriate. - Order Tracking:
Once your order has been prepared and dispatched, we will send you a dispatch notification using the contact information supplied with your order. Where tracking information is available for the delivery service used, this will also be provided.
Please note: Dispatch and delivery dates are estimates unless we have specifically agreed otherwise with you.
3. Delivery Addresses
Please carefully check your delivery address before completing your order.
Customers are responsible for providing a complete and accurate delivery address, including the correct postcode where applicable.
If you realise that you have entered an incorrect address, please contact us as soon as possible at:
enquiries@stampedintradition.com
If your order has not yet been dispatched, we will do our best to update the delivery details.
Once an order has been dispatched, we may not be able to change or redirect the delivery.
If an order is returned to us because an incorrect or incomplete address was supplied by the customer, additional delivery charges may apply before the order can be sent again.
4. Missing or Delayed Parcels
While most orders arrive within the expected delivery timeframe, occasional delays can occur due to circumstances outside our reasonable control, including postal or courier delays, severe weather, industrial action or other disruption.
If your order has not arrived within 7 working days of dispatch, please contact us at:
enquiries@stampedintradition.com
Please include your name and order number, and we will investigate the delivery for you.
If a parcel is confirmed as lost in transit, we will work with you to provide the appropriate resolution.
5. Damaged Parcels
We take considerable care when packaging our products.
If your order arrives damaged, please contact us as soon as reasonably possible and provide:
- Your order number
- A description of the damage
- Photographs of the damaged product
- Photographs of the outer packaging where possible
Please retain the packaging until we have responded, as the delivery provider may require photographs or other evidence when investigating damage in transit.
Your statutory rights are not affected.
6. Large or Unusual Orders
For orders exceeding 10kg, unusually large orders or products requiring specialist packaging or delivery arrangements, please contact us before placing your order.
We will be happy to confirm the most suitable delivery method and provide the applicable delivery cost.
7. UK Delivery Only
At present, our standard online delivery service is available within the United Kingdom only.
If this changes in the future, our website and delivery information will be updated accordingly.
Still have questions?
Our team is happy to help with delivery questions, large orders or orders required for a particular date.
Email: enquiries@stampedintradition.com
Office Hours: Monday – Friday, 9:00 am – 5:00 pm